Your terms and conditions of use

1. Right of cancellation and returns policy

As our valued customer you have the unconditional right to cancel your contract within 14 days of delivery, without being obliged to state any reasons. To comply with this time limit, all you need to do is to either return the goods bought online or send a return request within the 14-day period by e-mail, telephone:


Telephone: 0048 664 124 818

Our customer service team is available Mon - Fri from 9 am to 5 pm (except public holidays).
Please note: Call costs will vary according to the provider and the length of the call.

If you return goods bought online, the purchasing contract is cancelled and you will be refunded, in next 14 workind days, once the delivered goods have been returned. Should the goods show signs of use or damage on return, we reserve the right to appropriate compensation.

You return goods at your own cost. For the return address please contact our customer service for further details.

If the goods arrive damaged, please contact us for a full refund. Faulty goods are fully-refundable, inclusive of delivery and return. Please inform our customer service within the first 2 days of arrival, of faulty goods or goods damaged in transit.

Your statutory rights as a customer are not affected by any of these conditions.